When visiting the pharmacy, you may see other people behind the counter in addition to the pharmacist and may wonder who they are. Most often, they will be pharmacy technicians. They are the people that help the pharmacist in preparing prescription medications for patients. They work with the pharmacist to make sure that patients’ medication is distributed as efficiently and safely as possible.
Duties of the Pharmacy Technician
What do pharmacy technicians do during the day? They talk to customers and take their prescriptions and refill requests. They maintain patient profiles in the pharmacy’s data system. They prepare and process medical insurance claim forms and records. They type and paste labels onto medication containers.
Pharmacy technicians also fill bottles with medications. They may even mix some of the ingredients of the medications. They check to see that the prescriptions are accurate and filled correctly. Technicians also check to see that medications are stored securely and adequately. They also clean and maintain equipment.
Another big area of responsibility for the technician is managing inventory. These duties include receiving and storing incoming medications, verifying that the quantities received are accurate, checking for medications that have become outdated, and letting the pharmacist know when medication stock needs to be replenished.
Their customer service responsibilities include helping customers over the telephone, helping them to find over-the-counter products, answering any questions they may have, or directing them to the pharmacist for specific information about medications.
Skills Technicians Need
- Communication skills
Pharmacy technicians deal with customers every day. The technician needs to be able to explain details about the products in a way that the customer will understand and listen and understand what the customer’s needs are.
- Critical thinking and problem-solving skills
Technicians also need to be able to analyze the information they receive daily. It may be information about new medications or workflow processes in the pharmacy, for example.
- Math skills
Many duties of a pharmacy technician involve the use of math, such as working out the various proportions of drugs, counting medication and inventory.
Much of the training that pharmacy technicians receive is on the job. The training that a person needs to become one will differ according to the state where you live. But generally, a person can become a pharmacy technician in about two years and then receive a passing grade on a technician exam.
There are several different career paths open to pharmacy technicians in addition to working at a retail pharmacy.
Technicians can work in compounding pharmacies where prescriptions are made specifically for certain conditions. They can also work in hospital pharmacies.
If you are looking for a pharmacy job, you need to see the people at Cameron and Company. We can find you a pharmacy job that fits your schedule and professional goals. We are here for you. Contact Cameron and Company today.